Accessibility Statement
Our commitment to accessibility
EnrollMedicare.com is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We actively work to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.
We understand that many Medicare beneficiaries and their caregivers may have visual, auditory, motor, or cognitive disabilities. Ensuring our website works for everyone is not just a legal requirement—it's the right thing to do.
Standards we follow
Our website is designed to align with recognized accessibility standards and guidelines:
WCAG 2.1 Level AA
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA success criteria. These guidelines explain how to make web content more accessible for people with disabilities.
Section 508 Compliance
Our design system is built to support Section 508 of the Rehabilitation Act, which requires federal agencies and their contractors to make electronic information accessible to people with disabilities.
CMS Design System Alignment
Our interface follows patterns from the CMS Design System, which builds on the U.S. Web Design System (USWDS) to ensure consistency with Medicare.gov and other federal health websites.
Learn about the CMS Design SystemAccessibility features
We have implemented the following features to improve accessibility:
Visual accessibility
- • Color contrast ratios meet WCAG AA standards (4.5:1 for text)
- • Text can be resized up to 200% without loss of functionality
- • No content relies solely on color to convey information
- • All images include descriptive alt text
Keyboard navigation
- • All interactive elements are keyboard accessible
- • Visible focus indicators on all focusable elements
- • Logical tab order throughout pages
- • Skip-to-content links for screen reader users
Screen reader support
- • Semantic HTML structure (headings, landmarks, lists)
- • ARIA labels and roles where appropriate
- • Descriptive link text (no "click here" links)
- • Form labels properly associated with inputs
Responsive design
- • Works on all screen sizes and devices
- • Touch targets sized appropriately for mobile
- • Content reflows without horizontal scrolling
- • Zoom and pinch gestures supported
Technical implementation
Our website is built with modern, semantic HTML5, CSS, and JavaScript. We use:
- • Semantic HTML elements — proper use of <nav>, <main>, <article>, <section>, and heading hierarchy
- • ARIA attributes — aria-label, aria-labelledby, aria-describedby, and role attributes for complex components
- • Focus management — visible focus rings using ring-2 ring-offset-2 patterns
- • Color tokens — systematic color palette designed for sufficient contrast
Known limitations
While we strive for full accessibility, we acknowledge some areas where we are still working to improve:
- Third-party content: Some embedded content from external services (maps, videos) may not meet all accessibility standards. We work with vendors to improve this where possible.
- PDF documents: Some older PDF documents may not be fully accessible. We are working to remediate these files. Contact us if you need an accessible version of any document.
- Complex calculators: Some interactive tools may present challenges for certain assistive technologies. We provide alternative contact methods for users who experience difficulties.
We are actively working to address these limitations. If you encounter any barriers, please let us know so we can prioritize improvements.
Feedback and contact information
We welcome your feedback on the accessibility of EnrollMedicare.com. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Contact us about accessibility
Email: hello@enrollmedicare.com
When contacting us about an accessibility issue, please include:
- • The web page URL where you encountered the issue
- • A description of the problem
- • The assistive technology you were using (if applicable)
We try to respond to accessibility feedback within 2 business days. For urgent enrollment assistance, you can also call us directly for help over the phone.
This accessibility statement was last updated on February 15, 2026. We review and update this statement regularly as we continue to improve the accessibility of our website.